Supporting Someone with Mental Health Concerns

Recognising and Approaching

Identifying someone who may need help:

Sometimes you may notice colleagues at work, family members, or people in your community who seem to be struggling.

Approaching the Conversation

Tips for initiating a supportive conversation:

• Approach them directly and respectfully.
• Ask if they're okay and if there's something they want to talk about.
• Provide a safe and non-judgmental space for them to open up.
• Avoid pushing them to talk before they're ready.
• Use reflective listening to show understanding: repeat back what they've said to confirm.
• Be comfortable with silence if they need time to gather their thoughts.

Offering Support and Guidance

Helping them find the right support:

• If the problem seems overwhelming, suggest they seek help from their GP, NHS services, or organisations like the Samaritans.
• Emphasise that seeking help is free, confidential, and could provide the answers they need.