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Supporting Someone with Mental Health Concerns

Recognising and Approaching

Identifying someone who may need help:

Sometimes you may notice colleagues at work, family members, or people in your community who seem to be struggling.

Approaching the Conversation

Tips for initiating a supportive conversation:

  • Approach them directly and respectfully.
  • Ask if they're okay and if there's something they want to talk about.
  • Provide a safe and non-judgmental space for them to open up.
  • Avoid pushing them to talk before they're ready.
  • Use reflective listening to show understanding: repeat back what they've said to confirm.
  • Be comfortable with silence if they need time to gather their thoughts.

Offering Support and Guidance

Helping them find the right support:

  • If the problem seems overwhelming, suggest they seek help from their GP, NHS services, or organisations like the Samaritans.
  • Emphasise that seeking help is free, confidential, and could provide the answers they need.