Best Practices for Confidential Conversations in the Workplace

Optimal Locations for Confidential Conversations

Choosing the right setting:

When initiating a conversation, it's crucial to select a suitable environment:

• Plan ahead and find a quiet, private room away from distractions.
• Avoid areas with CCTV coverage to ensure privacy.
• Ensure there are no interruptions such as phone calls or knocks on the door.
• If in an open plan office, have a legitimate reason to see them to avoid speculation.
• Make the person feel comfortable and reassured about confidentiality.

Places to Avoid for Confidential Conversations

Locations to steer clear of:

• Open plan offices where conversations can be overheard by colleagues.
• Corridors or hallways with passing traffic.
• Outdoor areas where sound carries and privacy is compromised.
• Anywhere the person may feel uneasy or worried about confidentiality.